Maintenance

Lifts and escalators, as with all machinery require regular maintenance. Regular preventative maintenance helps to keep your equipment in optimum condition, leading to fewer breakdowns and increases the longevity, safety and reliability of your lift or escalator while lowering running costs in the medium to long term.

Our maintenance systems are modular based to ensure transparency for the customer and to ensure all aspects of your equipment are taken care of, while our maintenance packages are designed to provide our clients with the best possible service available for lifts and escalators. Our engineers will visit the site on pre-agreed dates and carry out checks following our modular system, which helps to spot any potential problems at an early stage before they cause a breakdown.


Check out our different maintenance plans below:

Our free, no obligation survey, determines the type of lift maintenance package that suits your needs and we are confident that we will not be beaten on price. We have 3 highly competitive contract types that are listed below, however we also provide bespoke maintenance packages and flexible payment options to suit the customer’s needs.

Spanner 5

This covers regular planned preventative maintenance. Breakdown calls, planned repair work and spare parts excluding consumables would be charged as extra.

Servicing of equipment quarterly. (4 visits per annum).

The completion of minor mechanical and electrical adjustments, due to normal wear and tear.

Access to twenty-four hour Emergency call-out service.

Clearing and cleaning of lift machine room, car top, lift shaft and pit of all normal build-up of dust and debris.

Supply of log cards, signage etc.

Supply and application of all lubricants, cleaning materials and other consumable items.

Replacement of light bulbs in lift car, lift shaft and machine room.

Site safety assessments and annual demonstration of emergency release procedure.

Supply of a detailed servicing report after each visit, detailing all checks/works carried out and any actions or items that may need to be addressed.

Call out response times for non-entrapment breakdowns: 4 hours within normal working hours.

Maximum Response times for Entrapments: 1 hour

Normal Office hours / Service hours are defined as: 8am – 5pm Monday – Thursday, 8am – 4pm on Fridays

This covers regular planned preventative maintenance and attending to breakdown calls during our normal office working hours. Minor spare parts to a pre agreed value per annum and consumables are included. Planned repair work would be charged as extra.

Servicing of equipment quarterly. (4 visits per annum).

The completion of minor mechanical and electrical adjustments, due to normal wear and tear.

Attending to call-outs and breakdowns during normal working hours.

Access to twenty-four hour emergency call-out service.

Clearing and cleaning of lift machine room, car top, lift shaft and pit of all normal build-up of dust and debris.

Supply and application of all lubricants, cleaning materials and other consumable items.

Supply of minor replacement parts to the value of €100 per annum per lift subject to terms and conditions.

Replacement of light bulbs in the lift car, lift shaft and machine room.

Supply of log cards, signage etc.

Site safety assessment and annual demonstration of emergency release procedure.

Supply of a detailed servicing report after each visit, detailing all checks/works carried out and any actions or items that may need to be addressed.

Call out response times for non-entrapment breakdowns: 4 hours within normal working hours

Maximum Response times for Entrapments: 1 hour

This covers regular planned preventative maintenance, attending to breakdown calls during our normal office working hours and supplying component parts.

Servicing of equipment quarterly. (4 visits per annum).

The completion of minor mechanical and electrical adjustments, due to normal wear and tear.

Attending to call-outs and breakdowns.

Access to twenty-four hour emergency call-out service.

Supply and fitting of replacement parts due to normal wear and tear, which includes the repair of major components

including electrical, electronic and mechanical parts, subject to terms and conditions.

Clearing and cleaning of lift machine room, car top, lift shaft and pit of all normal build-up of dust and debris.

Supply and application of all lubricants cleaning materials and other consumable items.

Replacement of light bulbs in the lift car, lift shaft and machine room during scheduled maintenance visits.

Supply of log cards, signage etc.

Safety assessments and annual demonstration of emergency release procedure.

Supply of a detailed servicing report after each visit, detailing all modular checks/works carried out and any actions or items that may need to be addressed.

Call out response time for non-entrapment breakdowns: 2 hours within normal working hours.

Maximum Response times for Entrapments: 1 hour

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